The following outlines our handling of personal information.
LUNACOJAPAN Co., Ltd. (hereinafter referred to as "the Company") may request customers to provide personal information.
To appropriately protect and handle the personal information provided by customers, the Company implements the following measures:
Purpose of Use of Personal Information
The personal information provided by customers will be used solely for responding to customer inquiries, providing information
related to the Company’s services, creating "statistical data" that has been aggregated and analyzed in a manner that cannot
identify individuals, or for improving services.
Disclosure and Provision of Personal Information
The Company will not disclose or provide the personal information provided by customers to third parties without prior consent
from the customer. However, the following cases are exceptions:
• When the customer has given prior consent for disclosure of personal information.
• When disclosure is requested by judicial or administrative authorities in accordance with laws and regulations.
• When disclosure is made to a contractor that has signed a confidentiality agreement with the Company for the purpose of
performing commissioned work.
Management of Personal Information
The Company will take reasonable and appropriate safety measures to protect the personal information provided by customers
from unauthorized access, loss, destruction, leakage, or unauthorized transfer outside the Company. In the event of an issue,
the Company will promptly address the matter.
Correction of Personal Information
If a customer wishes to confirm, correct, or delete their personal information, they are requested to contact the Company via
the inquiry form. The Company will respond promptly within a reasonable scope, provided the customer's identity can be verified.
Compliance with Various Laws and Regulations
If this policy is revised, notifications will be provided on this page. Furthermore, if there are specific statements regarding
the handling of personal information on the Company’s website, those statements will take precedence.
January 1, 2025
LUNACOJAPAN Co., Ltd.